Privacy Policy

Who we are

Our website address is: https://kinesiologynorwich.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

Contact information is kept securely and is only used for its intended purpose. Should you book an appointment your name, email address and telephone number are shared with Treat Norwich as this allows you to be booked in via the system. All data is kept securely.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Confidentiality

Your personal information and treatment notes are kept securely. Confidentiality will be broken only if I feel you or another person is at risk and we will always discuss and document it along with any recommendations. As a member of both The Kinesiology Federation and The Federation of Holistic Therapist I adhere to their strict code of conduct and professional guidelines

Information I collect and what I do with it

Personal information about you and your life are gathered on the first meeting and used solely for the purpose of your treatment

Your rights

You can verify the accuracy of my notes at any time. You can request a copy in writing of the treatment notes and they will be delivered within 30 days of the request. You have the right to ask me to remove or correct anything. You may ask me to transfer the information to another therapist or destroy the information. I have a legal requirement to keep your records as outlined below

Data Retention

All records are kept for 7 years from the last treatment to comply with the legal requirements after which all data will be destroyed in an appropriate manner

Security of your data

All data is kept securely and confidentially in line with the data retention policy above

Lawful basis for processing information

The lawful basis for my holding and using your information is in relation to the delivery of services as a Health Kinesiologist. As an accredited member of The Kinesiology Federation and The Federation of Holistic Therapists I operate under a strict code of confidentiality